Care homes, carers and domiciliary care

We are able to offer a suite of courses for your staff. From our range of first aid courses  to courses designed specifically for this sector such as our hugely popular "first carer on scene", we're sure that we'll be able to provide you what you need. If you can't quite find what you're looking for then drop us a line and we will see what we can do to help.

Having been working in prehospital care for over a combined 50 years, the Global Team have visited many hundreds of care facilities and interacted with hundreds more domiciliary carers and so we have a good idea of the kind of content you'll need, and what you wont. 

We want to make sure that your staff are trained to the highest standards and that your service users get the best possible emergency care when they need it so when the inevitable does happen, the attending ambulance crews won't go away rolling their eyes!

This hugely popular course is designed for domiciliary carers who may be out and about visiting clients in their homes and also for carers who may work within facilities alongside staff who hold more in depth first aid or medical qualifications in order to supplement the emergency first aid / medical response.

This course will equip carers and staff working in this field to assess an emergency situation, take appropriate action and provide life saving interventions. 

On completion of the course, students will confident in being able to:

• Assess a situation and understand what action to take 
• Help a service user who is unresponsive and breathing normally 
• Help a service user who is unresponsive and not breathing normally (CPR and Defibrillator)
• Help a service user who is choking
• Help a service user who is bleeding
• Help a service user who has suffered a head injury
• Assess a fallen service user

Course Duration: 4 hours

Assessment: Continuous observation of practical elements and a short question paper consisting of multiple choice and short answer questions. 

Certification: On successful completion a certificate is issued and is valid for 3 years. 

 Service users falling, with no apparent injury is a common call to the ambulance service. 

There is a growing expectation from the ambulance service and from CCGs that care organisations have their own mechanisms in place to assess fallen patients and if uninjured, be able to lift them. We know that a fallen patient who is on the floor more than 1 hour has a significantly higher mortality rate in the subsequent 6-12 months than someone who is lifted off the floor within an hour. 

Our instructors have been teaching this course for many years on a regular basis and we are pleased to work with Mangar Healthcare who manufacture the lifting aids we advocate and supply to provide this training and the algorithms we use to help your staff make a full and thorough assessment of the fallen patient. 

This course will equip carers and staff working in this field to assess a fallen service user and decide if they are safe to be lifted (using your existing equipment or our recommended equipment) or if they need further assessment by a healthcare professional. 

On completion of the course, students will confident in being able to:

• Understand the common reasons behind falls and basic falls prevention
• Understand the principles of effect movement
• Assess a situation and understand what action to take 
• Assess a fallen service user using the ISTUMBLE tool
• Understand when a casualty will automatically need further assessment
• Utilise a lifting aid to raise a fallen service user
• Understand what to do if things go wrong
• Give a handover to a healthcare professional if required
• Care for a service user once they have ben lifted and perform post-lifting checks 

We strongly recommend that this course is taught in conjunction with our clinical observations course in order to be able to conduct a through examination. 

Course Duration: 4 hours

Assessment: Continuous observation of practical elements and a short question paper consisting of multiple choice and short answer questions. 

Certification: On successful completion a certificate is issued and is valid for 5 years 

 Being able to complete meaningful clinical observations on service users is essential to be able to detect early signs of infection, prevention of sepsis  and to properly assess service users who have fallen or otherwise been taken unwell. 

Being able to provide healthcare professionals such as GPs an ambulance services with clinical data will often mean that the best response or course of action can be decided much more quickly.

When booking transport or transfers with the ambulance service, you will now be asked to provide a NEWS2 score for the patient, which you will only be able to work out with certain clinical observations. 

This course will equip carers and staff working in this field to assess an unwell service user and decide  if any of the observations require additional investigation or give cause for concern. 

On completion of the course, students will confident in being able to:

• Take and assess the pulse of a service user
• Take and assess the blood pressure of a service user (automatic) 
• Take and assess the oxygen saturations of a service user 
• Take and assess the blood glucose level of a service user 
• Visually assess a service user (pallor / effort of breathing)

Course Duration: 2 hours We are able to extend this session by 1.5 hours to also cover sepsis recognition and NEWS2 scores in one session. 

Assessment: Continuous observation of practical elements and a short question paper consisting of multiple choice and short answer questions. 

Certification: On successful completion a certificate is issued and is valid for 5 years.